Tuesday, August 28, 2007

At&t versus T-Mobile - What to do with an unlocked iPhone

So you've unlocked your iPhone.  Congratulations - you now have 2 choices instead of 1 (if you live in the US.)  Considering the big hoopla over the unlocked iPhone, and how this figures into my decision, I thought it would be good to go through pros vs. cons of T-mobile versus At&t in an iPhone GSM provider death match. 

First the Cons:

At&t

-Edge sucks

-2 Year commitment

-Long standing reputation for hating customers

-No more in-network free calls (everyone I know is on Verizon)

T-Mobile

-Not the greatest coverage of the major providers

-That's about it, actually


Now, the Pros:

At&t

-Visual voicemail (really cool feature of the iPhone on At&t only)

-Easy Youtube setup (may not actually be possible on an unlocked iPhone)

-No hiding from the man

T-Mobile

-My faves allows for free calls to 5 people, which sadly covers most of the people I would call

-No 2 year commitment

-No 2 year commitment

-Get to feel sneaky and thwart the man trying to hold me down

-Better data rates than Edge (according to random comments online)

-Awesome customer service.  Seriously, they REALLY work with customers to make them happy


Summary:  Flexibility alone gives the edge to T-Mobile, with the "My 5" (or whatever the hell it's called) and the lack of a 2 year commitment, but their real advantage comes in the way of their customer service.  However, as long as you don't particularly care about who your provider is, making a 2 year commitment, (or good customer service) then you might as well sign with At&t.


ps.  I'm leaning toward the unlocked iPhone and T-Mobile.

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